I’m an independent Oracle functional consultant with deep expertise in CRM applications and processes. I’m also knowledgeable in customer-centric ERP modules like Order Management, Receivables, and Collections. So I bring a unique understanding of Oracle Applications spanning the full customer lifecycle, campaign to cash.
I do what I do because I enjoy improving business processes and customer engagement through technology. I like tackling enterprise projects, getting Oracle dialed-in to nail requirements, and working closely with the project team so that they are empowered to support and continue enhancing the system long after my work is completed. I find the work is challenging, constantly evolving, and deeply rewarding when it all comes together.
I first got involved in Oracle Applications in 1999 while a sales and marketing manager for the software company, Wolfram Research. (If you haven’t heard of Mathematica, check it out—truly amazing technology.) We implemented the full Oracle 11.0.3 enterprise suite, and I took on the business lead and subject matter expert role for the Sales and Marketing modules. It was the early days of CRM and just going live was an accomplishment back then. As we continued to enhance the production application, I came to appreciate all the business benefits of a well-supported CRM system integrated with ERP back office.
After my experience at Wolfram, I moved into consulting. While working for a firm specialized in Oracle Applications, I developed my skills as a functional consultant and successfully implemented Oracle’s latest 11i EBS applications.
In 2002, I established my company, DaGiau Consulting, LLC, and have been independently consulting ever since.